Terms of Use
Article 1 (Purpose)
The purpose of these Terms of Use (these “Terms”) is to set forth the rights, obligations and responsibilities of The Pinkfong Company, Inc. (the “Company”) and the Users in connection with the Subscription Service (as defined by the Article 2, Section 1, Subsection d.) and Pinkfong Plus Service (as defined by the Article 2, Section 1, Subsection a.). With regard to the Subscription Service and Pinkfong Plus Services, both these Terms and the Terms of Use of Pinkfong Integrated Services apply simultaneously. In the event of any conflict between the two, these Terms shall prevail.
Article 2 (Definitions)
1. The terms used herein shall be defined as follows. Terms not defined herein shall have the meanings ascribed thereto under the relevant law:
a. “Pinkfong PlusPlus Subscription Services” means the Pinkfong Plus SubscriptionPlus Subscription website (https://plus.pinkfong.com), Pinkfong Store website (http://store.pinkfong.com), or any other subscription services provided by the Company through its or third party’s web or mobile applications as defined in subparagraph (d) below. Each of these subscription services may be referred to individually or collectively as the "Pinkfong Pluss Subscription Services." If Users subscribe through Google Play, the App Store (the “App-stores”), or any other third-party mobile apps or websites not operated by the Company, the terms of use and policies of such third-party platforms shall prevail over these Terms.
b. “User” means any person who accesses the Pinkfong Plus Services, consents to these Terms and the Privacy Policy and uses the services provided by the Company;
c. “Member” means a person who signed up for the Pinkfong Plus Services by accessing the Pinkfong Plus Services and by entering into a service user agreement in accordance with these Terms, and is granted a User ID, and who is continuously provided with information on the Pinkfong Services and can continue using them as provided by the Company.
d. “Subscription Service” means paid service provided through Pinkfong Plus Services. The Member pays for the “Subscription Service” through a pre-registered payment method, allowing for regular payment on a monthly or yearly basis during the period of service usage. The usage period will automatically renew under such “Subscription Service”. Upon cancellation of the “Subscription Service,” the Member may continue to use the service for the remaining period which has already been paid for, and automatic payment will stop starting from the next billing cycle. Upon cancellation of the Subscription Services, the subscription will terminate as of the cancellation date, and the refund process will proceed in accordance with Article 15 of the Terms.
e. “Payment” means the act of a Member paying for the “Subscription Service” through various payment methods to the Company or to a third party designated by the Company, as detailed on the payment page of Pinkfong Plus.
f. “Subscription Member” means a Member who has agreed to the Terms and is using the Subscription Service. The services provided to Subscription Members and Members who are non-Subscription Members may be differentiated by the Company.
g. “Subscription” means the right to utilize the Company’s Service, and may be issued online. Instructions for Subscription usage shall be provided separately on the Subscription information page and other resources.
h. “ID” means an email address selected by the Member and approved by, and registered with, the Company for identification of such Member and his/her use of the Pinkfong Plus Services.
i. “Password” means a combination of English letters, numbers, and at least one special character, set by the Member himself/herself and registered with the Pinkfong Plus Services for his/her identification and the protection of his/her rights, interests and confidentiality.
j. “Coupon/Voucher” means a voucher specifying benefits offered to a User of Pinkfong Plus Services.
k. “Post” means any text, symbols, voice, images, videos, various files, links and others, registered by a User on the Pinkfong Plus Services while using the service.
2. Unless otherwise defined in Paragraph 1 above, the terms used herein shall be governed by relevant laws and regulations. Terms not defined under relevant laws and regulations shall be construed in accordance with customary practices in commerce in South Korea.
Article 3 (Stipulation, Explanation, and Amendment of Terms)
1. The Company shall display the Terms and the Pinkfong Integrated Services Terms on the welcome page of the Pinkfong PlusPlus Subscription Services so that the Member can check them at his/her convenience. Furthermore, for Members who subscribe through third-party platforms not operated by the Company, the Company shall display these Terms within the interactive apps provided through the Subscription Service and the Pinkfong Plus Subscription Website, and shall provide a link directing Members to these Terms on the purchase details pages of such third-party platforms.
2. The Company may amend the Terms to the extent not prohibited under the relevant laws, including the Act on Consumer Protection in Electronic Commerce, Content Industry Promotion Act, Act on the Regulation of Terms and Conditions, Framework Act on Electronic Documents and Transactions, Electronic Financial Transactions Act, Digital Signature Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, Act on Door-to-Door Sales, and Consumer Basic Act.
3. If the Company intends to amend the Terms, the effective date and reasons for the amendment shall be specified, and notified at least for 7 days prior to the effective date on the notice section or a banner of the Pinkfong PlusPlus Subscription Services website, along with the current Terms. For Members who subscribe through third-party platforms not operated by the Company, the Company may display these Terms within the bulletin board of interactive apps provided through the Subscription Service and the Pinkfong Plus Subscription Website. H; provided, however, ifthat if such amendment is unfavorable to the User, the notice thereof shall be made with a prior notice period of at least 30 days or longer. If any amendment hereof unfavorable to the User is notified with a prior notice period of less than 30 days, such amendment shall become effective upon 30 days after such notice has been made.
4. If the Company amends the Terms, such amended Terms shall apply only to agreements executed after the effective date of the amended Terms, and agreements executed before such date shall be governed by the original Terms; provided, however, that if a User who already executed an agreement conveys to the Company his/her intention to be bound by the amended Terms within the notice period for the amended Term provided under Paragraph 3 of this Article and obtained the Company’s consent thereto, the amended Terms shall apply to such a User.
5. Matters not stipulated in these Terms and the interpretation thereof shall be governed by the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, and the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Guidelines for Consumer Protection in Electronic Commerce, as determined by the Korea Fair Trade Commission, and other relevant laws and regulations, or, in the absence thereof, by prevailing practices in the Republic of Korea.
Article 4 (Provision and Modification of Pinkfong Plus Services)
1. The Company shall undertake the following responsibilities:
a. Provide information about Pinkfong Plus Service and enter into a Subscription Service user agreement;
b. Provide Subscription Service as agreed to in the user agreement; and
c. Other tasks designated by the Company.
2. If Pinkfong Plus Service is to be modified in terms of its technical specifications or to be subject to similar circumstances, the Company may make modifications to services that will be provided under contracts it may enter into with its User in the future. In such cases, the Company will notify, without delay, on a place where the Company presents details of the current version of such services, the upcoming changes in the services and the date of releasing services with such changes adopted.
3. If the Company modifies details of the service agreed upon in the contract with a User due to reasons such as service discontinuation or alterations in technical specifications, the Company shall promptly notify the User through an address where such notice can be made. Upon receiving such a notice, if the User finds that the contract he or she executed with the Company has significantly changed due to the changes in technical specifications, the User may terminate the contract.
4. In the event that the User terminates the contract for the reasons provided in Paragraph 3 above, the Company shall compensate the User for any resulting damages caused by the termination. Any compensation of damages shall be limited to the amount paid by the User to the Company under the contract; provided, however, the Company shall not be responsible for any damages if the Company proves absence of intention or negligence on its part.
Article 5 (Modification and Suspension of Pinkfong Plus )
1. The Company may modify or suspend providing its Pinkfong Plus in any of the following circumstances:
a. In case of unavoidable circumstances such as repair/replacement or failure of service facilities, communication interruptions, etc. or during hours prescribed under the Telecommunications Business Act;
b. If the relevant telecommunications business operator suspends telecommunications services;
c. If it is impossible to use services normally due to, among others, national emergency, power outage, failure of service facilities or excessive service traffic; or
d. If the Company gives its Members an advance notice as necessary for its release of new programs, among others.
2. If the Company is unable to provide the PinkfongPlus Services due to change of business items, abandonment of business, merger with other companies, etc., it may discontinue the provision of the Pinkfong Plus Services.
Article 6 (Formation of Pinkfong Plus Services User Agreement)
1. The user agreement shall be formed upon the Company’s acceptance of a prospective user’s application for use of its service after the prospective user gives consent to the Terms and the privacy policy.
2. The user agreement shall take effect from the point at which the Company displays completion of registration in the application process.
3. Users under the age of 14 can enter into a user agreement with the Company only if his or her legal guardian gave explicit consent.
Article 7 (Member Sign Up)
1. A User becomes a Member by expressing his/her intention to be bound by the Terms, and applying for membership after filling out his/her personal information according to the form provided by the Company.
2. Upon receipt of the user’s application for membership as in Paragraph 1 above, the Company may require the Member to verify his/her identity through a specialized agency.
Article 8 (Termination and Suspension of Membership)
1. A Member may request termination of his or her membership at any time, upon which the Company shall promptly process the termination request. Upon termination, all membership benefits are suspended. Any other benefits shall be extinguished upon termination and any other benefits shall not be refunded in cash. Furthermore, upon termination, the Company will destroy the terminated Member’s personal information in accordance with the privacy policy and will not retain it.
2. In the event of any of the following, the Company may refuse to accept the membership application under Article 7 or terminate any membership already registered:
a. If the Company conducts real-name verification procedures and confirms the Member’s name is not his/her real name;
b. If the Member’s ID (email address) is identical to that of another Member;
c. If the Member is proved to be under age 14 or equivalent minimum age in the relevant jurisdiction and registered without his/her legal guardian’s consent;
d. If the Member uses an email address that belongs to another person without authorization or enters false information for information required for membership registration;
e. If a User applies for membership within three months after the Company terminated the User’s user agreement;
f. If the Member attempts to use the Pinkfong Plus Service for unlawful purposes or for profit;
g. If a User applies for membership for any purpose that may violate relevant laws or undermine public order or public interests;
h. If the Company runs out of proper capacity in facilities to support operation of the Pinkfong Plus Service or there is technical failure; provided, however, that the Company may reserve its decision to accept the membership registration until such event is cured;
i. If the membership application otherwise violates the Terms or is confirmed to be illegal or improper; or
j. If the membership application for use fails to meet requirements set by the Company.
Article 9 (Notice to Members)
1. When the Company provides a notice to a Member, the Company shall provide such notice to the email address that the Member previously agreed with the Company to use.
2. For notices to an unspecified number of Members, the Company may publish the notice on the bulletin boards of the interactive apps provided via the Subscription Service and Pinkfong Plus Services for a period of at least 7 days, which shall be construed to be individual notices to each Member; provided, however, that the Company shall provide an individual notice for matters significantly affecting the Members’ transactions in connection with the Pinkfong Plus Services.
Article 10 (Obligation of Member regarding ID and Passwords)
1. Members assume full responsibility for management of their ID and Password. Members shall be fully responsible for any civil or criminal liabilities arising from negligence in this regard. The Company shall not be held liable for any damages arising thereof.
2. Members shall not allow third parties to use their ID and Password. Upon learning that their ID or Password has been stolen or used by an authorized third party, the Member must promptly notify the Company and adhere to any measures implemented by the Company.
3. Members shall be responsible for all consequences resulting from failure to notify as per the preceding paragraph or failure to comply with the measures taken by the Company.
Article 11 (Obligation of Company)
1. The Company shall use its best efforts to provide the Pinkfong Plus Services at a commercially reasonable level under the Terms, in an ongoing and stable manner.
2. At all times, the Company shall use its best efforts to safeguard User’s information by taking administrative and technical safety measures for the User’s personal information, including his or her credit information.
3. The Company shall use its best efforts to maintain order in e-commerce via fair and prudent business operation and shall not engage in any conduct undermining public order and public welfare.
4. The Company may cooperate with a request for materials required to help consumer protection organizations or public agencies’ consumer-protection tasks or requests of materials issued under relevant law.
Article 12 (Obligation of User)
1. Users shall observe the Terms, the Pinkfong Integrated Services Terms, user guidelines, relevant laws, notices on the Pinkfong Plus Services, and notices delivered by the Pinkfong Plus Services to the User, and shall not interfere with the Company’s business operation.
2. Users shall not engage in any of the following acts. If any User engages in any of the following acts, the Company may suspend Pinkfong Plus Services for such a User:
a. To register false information when applying for, or modifying, membership;
b. To improperly use the Pinkfong Plus Services by using another Member’s ID and password without authorization;
c. To use the Pinkfong Plus Services by using another person’s payment information, such as account numbers or credit card numbers, without that person’s permission;
d. To alter information published by the Company without authorization, or use for profit or non-profit purposes, or provide to a third party, information obtained from the use of the Pinkfong Plus Services without the Company’s permission;
e. To infringe intellectual property rights of the Company or a third party, including copyright;
f. To damage reputation, or interrupt business operation, of the Company or a third party;
g. To disclose or publish obscene or violent messages, images or sounds, or other information undermining public welfare and public order on the Pinkfong Plus Services; or
h. To engage in any conduct in violation of relevant law or the Company’s rules.
Article 13 (Subscription Service and Subscription Member)
1. Subscription Service shall commence when the Company accepts the Member’s application for the Subscription Service. However, if the Company is unable to commence the Subscription Service due to technical reasons or other circumstances, prior notice will be provided to the Member in accordance with Article 3 and Article 4 of these Terms.
2. Company shall notify Subscription Member of the details of the application for the Subscription Service when such an application is made.
3. Subscription Member who receives the notification mentioned in the preceding paragraph must request correction or amendment to the Company in case of any discrepancies in the expression of intent, and the Company shall process the request accordingly. However, if the Member has already made payment, the provisions of Article 15 of these Terms shall apply.
Article 14 (Subscription Service User Agreement)
1. The Subscription Service user agreement is established when a Member among the Users applies for the service by agreeing to the terms presented by the Company and makes a payment, and the Company subsequently accepts this application.
2. The Company shall provide information through the purchase page to ensure that the Member accurately understands the content, price, duration, usage method of the Subscription Service, conditions and methods for cancellation and termination of the subscription, as well as refund policies, allowing the Member to make transactions without mistake or misunderstanding before the payment for the Subscription Service.
3. In the event of circumstances specified in Article 8 of these terms, the Company may refuse or withhold acceptance of the Subscription Service application request.
4. When applying for the Subscription Service, the Member must provide to the Company information that matches their current factual circumstances and must accurately provide the required payment information for the selected payment method.
5. If there are any changes to the matters specified in the previous paragraph, the Member must notify the Company of the changes without delay according to the procedures specified by the Company, and the Company must promptly reflect the changes.
6. The Member may use the Subscription Service with payment methods designated by the Company and may also use Subscription rights or coupons issued through various promotions or events. Upon the conclusion of the free trial or promotional events, or the expiration of coupons, the price charged to the Member shall revert to the standard pricing as specified by the Company. Members shall be notified in advance of any pricing changes, and Members may cancel the Subscription Service in accordance with Article 15 of these Terms.
7. Even after the Subscription Service user agreement has been established, if the Company determines that the Member's purchase actions are illegal or significantly hinder the Company, the Company may notify the Member and cancel the establishment of the user agreement. In this case, the Company will refund the service fee paid by the Member within 7 days (business days).
8. If there is a significant defect in the Subscription Service, the Company will provide support for related issues. The Member may request a resolution for non-significant defects, and if the defects are not resolved within a reasonable time, User may request termination of the agreement and a refund for the unused duration of Service.
9. If the Subscription Service purchased by the Subscription Member cannot be provided for any reason, the Company must notify the Subscription Member and refund the service fee within 7 days (business days) from the date of receiving the payment for the service.
Article 15 (Cancellation and Refund of Subscription Service)
1. A Subscription Member may cancel or request a refund. However, a full refund is possible only within 7 days from the date of purchasing Pinkfong Plus Services.
a. For EU/UK jurisdictions, refund requests may be made within 14 days from the date of purchase.
b. For other jurisdictions, the refund period shall be the longer of 7 days or any greater period required by the laws of the customer’s place of residence.
2. The Subscription Member’s request in the preceding paragraph shall take effect upon the expression of intent to the Company through phone, email, or other methods recognized by the Company (such as through customer services center), and the Company shall promptly respond to the Subscription Member after receiving their expression of intent.
3. A Subscription Member must return the product and any gifts received in connection with the service entirely if he or she, within 14 days of purchase, cancels purchase or service or requests a full refund. In the event of any cancellation of purchase, the Company shall bear all costs associated with return of the product. If the Subscription Member fails to return the product or if the product is damaged due to the Subscription Member’s own fault, the Company has the right to refuse to provide any refund or to provide only a partial refund to the User.
4. Notwithstanding the provisions of Paragraph 1 of this Article, withdrawal of subscription shall be restricted in cases where it falls under the grounds for restricting withdrawal of subscription as stipulated by the Act on Consumer Protection in Electronic Commerce, the Content Industry Promotion Act, the Guidelines for the Protection of Content Users, or other applicable laws and regulations.
5. After a Subscription Member cancels their Subscription payment, a grace period of 7 days is designated until the next payment date, during which the Subscription Member may resume their subscription within the 7-day period to retain their previous subscription history. The Subscription Service can still be used until the next scheduled payment date, even after canceling the Subscription payment.
6. If a Subscription Member requests early termination after 14 days from the payment date, refunds will be processed according to Paragraphs 7, 8, and 9 of this Article, and Subscription termination procedures will be carried out based on the date of the termination request.
7. If a Subscription Member requests early termination after 7 days from the payment date, the refund will be based on the prorated amount of the Subscription Member’s payment (at the discounted price if long-term product discounts apply), and a cancellation fee of 10% of the Subscription Member’s payment will be incurred.
a. Period of Usage: Subscription cancellation request date - payment date
Base Amount: Subscription Member’s payment (at discounted price if long-term product discounts apply)
c. Unit Rate: Prorated calculation (for the prorated calculation, one (1) month is considered as thirty (30) days, three (3) months are considered as ninety (90) days, six (6) months are considered as one hundred and eighty (180) days, and twelve (12) months as three hundred sixty five (365) days. Decimal points are truncated.)
d. Usage Fee: Usage Days * Unit Rate
e. Refund Amount Calculation Formula: Base Amount - Usage Fee - (Base Amount*0.1)
8. In the event of purchase cancellation and early termination, the gifts provided to Subscription Members as part of the purchase of the Subscription Service will be handled as follows:
a. If the gift is provided to 100% of eligible purchasers, and the items and prices were announced in advance: The announced gift price will be deducted from the refund amount calculation formula in Paragraph 4 of this Article. However, if the gift has not been used, it will be retrieved without deduction, and the shipping costs incurred for the retrieval of the gift will be covered by the company.
b. If the gift is provided to 100% of eligible purchasers, and the items and prices were not announced in advance: No deduction will be made.
c. For raffle giveaway gifts: No deductions will be made.
9. In the case of early termination, the refund amount will be paid via bank transfer, and will be completed within 3 days (business days) from the date the account information is received.
10. Refunds will be processed after confirming the payment status of the usage fee based on the receipt of payment for the amount paid by the Subscription Member. If it is not possible to verify the payment status, a refund may not be possible, so please be sure to keep documentation, such as receipts, that are related to the payments.
11. Notwithstanding Sections 7, 8, and 9 of this Article, for Members who subscribe to the Subscription Service through App-store, refunds shall be processed pursuant to the App-store's refund policy.
Article 16 (Coupon/Voucher)
1. Coupon/Voucher issued by the Company to Users can be used only in accordance with their intended purpose.
2. The Company will identify, in the relevant service screen for issuing any Coupon/Voucher or through separate notice, conditions for using the Coupon/Voucher, how to use the Coupon/Voucher, and validity period of the Coupon/Voucher.
3. Coupon/Voucher cannot be redeemed for cash or exchanged for unspecified items, and they cannot be transferred or traded with third parties.
4. Coupon/Voucher expire upon expiration of its validity period specified, cancellation of any purchase using the Coupon/Voucher, or withdrawal of membership. Coupon/Voucher are not reinstated upon rejoining the membership.
5. In the event that a Member requests cancellation or refund for any purchase made using the Coupon/Voucher, the Company will process cancellation and refund requested by the Member after deducting the benefits obtained by the Member through the Coupon/Voucher.
6. The Company may revoke any Coupon/Voucher used for improper purposes or disqualify the Member who used the Coupon/Voucher for improper purposes.
7. Legal actions may be taken in the event of improper use or acquisition of Coupon/Voucher.
8. The Company will not provide any separate notice to Members regarding the expiration date of their Coupon/Voucher. A Member’s lack of awareness of expiration of his or her Coupon/Voucher does not serve as a basis for the Company to reinstate the Coupon/Voucher expired.
Article 17 (Copyright of Pinkfong Plus Services Content)
1. Any copyright and intellectual property rights of all content created and provided by the Company in connection with the Pinkfong Plus Services are exclusively owned by the Company.
2. Users may not reproduce, duplicate, modify, or distribute any content provided by the Company without prior authorization, except for any content specifically permitted by the Company to promote Pinkfong Plus Services.
Article 18 (Member’s Posts)
1. If any content posted by a Member on the Pinkfong Plus Services causes any damages or issues to the posting Member or others, the posting Member shall bear responsibility and the Company shall not be liable absent any special circumstances.
2. In any of the following circumstances, the Company may take appropriate actions, including temporary suspension, modification, deletion or relocation of a post, or refusal to process the post, without prior consent of the Member:
a. If the post is significantly insulting or defamatory to another Member or a third party;
b. Disseminating or posting links to content that violates public welfare or disrupts public order;
c. If the post infringes upon another’s right such as copyrights of the Company or a third party;
d. If the post contains advertisements or promotional content for commercial purposes or any links to any other site;
e. If the post is determined, based on an objective basis, to be associated with any criminal activities;
f. If the post includes any content that is illegal, obscene, or harmful to minors or any advertisements or links to a website for such content;
g. If the uploader of the post included false information with intent to impede business operations of the Company, or if the uploader refused to cooperate with the Company’s requests for verification on two or more occasions;
h. If the post is deemed to impede seamless operation of the Pinkfong Plus Services; or
i. If the post is deemed to violate the Terms or relevant laws and regulations.
3. Upon withdrawal, the withdrawn Member’s information is deleted and thus it becomes impossible to verify the withdrawn Member’s identity. For this reason, any Member who withdrew from membership can no longer edit, delete or suspend any post he or she previously uploaded on Pinkfong Plus Services.
4. If the Company is held liable by a third party for any civil or criminal matter due to a post uploaded by a Member, the Member responsible for the post at issue shall compensate the Company for all damages incurred to the Company, including any damages the Company provided to another party due to the post at issue.
Article 19 (Copyright and Exclusive License for Member’s Posts)
1. Any copyright of the post created by a Member remains with the Member who authored the post. In the event that such a post infringes upon copyright of another, the responsibility shall be borne by the Member who authored the post.
2. Members agree to grant the Company an exclusive license to use any post created by the Member on the Pinkfong Plus Services. Accordingly, the Company may permanently and for free-of-charge use the posts created by Members for search exposure, promotion, advertisement, and other purposes, and may modify, reproduce, and edit the posts in part, to the extent necessary.
Article 20 (Protection of Personal Information)
1. The Company shall observe applicable laws, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. and Personal Information Protection Act, to protect Users’ personal information. The Company shall appoint a chief privacy officer, and establish and publish, in accordance with relevant laws, a privacy policy on how it protects and uses personal information.
2. The Company shall not use any personal information provided by a User to enter into any user agreement with the Company for any purpose other than operation of the Pinkfong Plus Services or provide it to a third party without the User’s consent. Please refer to our privacy policy for details including exceptions to this paragraph.
Article 21 (Indemnification)
1. The Company shall be exempted from any liability for inability to provide Pinkfong Plus Services due to natural disaster or any other similar force majeure event.
2. The Company shall not be held liable for any disruption in using Pinkfong Plus Services attributable to a User.
3. The Company shall not be held liable for any User’s loss of profits he or she expected from using the Pinkfong Plus Services, special damages or punitive damages in connection with the Pinkfong Plus Services, or any damages caused by materials obtained via the Pinkfong Plus Services. Furthermore, in no event shall the Company be held liable for reasonably unforeseeable losses or damages.
4. The Company shall not be held liable for issues related to reliability or accuracy of information, materials or facts published by any Member.
5. The Company shall not be held liable for any transaction among Users or between a User and a third party via the Pinkfong Plus Services.
6. The Company shall not be held liable for any damages caused by leakage of a User’s Password due to a reason attributable to the User.
Article 22 (Dispute Resolution)
1. The Company shall operate a help desk to address reasonable opinions or complaints raised by Users and compensate for any damages caused by issues raised by such Users.
2. If the Company deems a complaint or issue raised by any User reasonable, it shall address such issues without delay; provided, however, that if it cannot be addressed promptly, the Company shall notify the User immediately the reason for such delay and when the Company will be able to address the issue.
3. In the event of any e-commerce dispute arising between the Company and a User, if the User seeks redress for damages, the User and the Company may elect to refer the matter to mediation through a dispute resolution center designated by the Fair Trade Commission or a relevant local government authority.
Article 23 (Governing Law and Jurisdiction)
1. For any lawsuits concerning e-commerce issues between the Company and a User, the laws of South Korea shall apply.
2. Any lawsuits concerning e-commerce issues between the Company and a User shall be filed with the competent court in South Korea in accordance with Korean Law on Civil Procedure.
Addenda Article 1 (Effective Date)
The Terms shall be announced on August 5, 2026 and enter into force on September 3, 2026.